{"xsrfToken":"5dd2ae668af0f3c5028ae2e2c29d5205d7884d82_lout","branding":{"id":"2","key":"tcs","name":"Travelr Customer Success","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"tcs","projectId":10122,"serviceDeskId":2,"name":"Travelr Customer Success","description":"<p>Welcome! You can raise a request for Travelr Customer Success using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"9","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10639,"iconUrl":"https://customer.support.travelr.gr/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10639","groups":[2],"key":""},{"id":"11","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10652,"iconUrl":"https://customer.support.travelr.gr/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10652","groups":[2],"key":""},{"id":"10","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10644,"iconUrl":"https://customer.support.travelr.gr/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10644","groups":[2],"key":""},{"id":"13","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10648,"iconUrl":"https://customer.support.travelr.gr/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10648","groups":[2],"key":""},{"id":"14","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10638,"iconUrl":"https://customer.support.travelr.gr/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10638","groups":[2],"key":""},{"id":"8","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10623,"iconUrl":"https://customer.support.travelr.gr/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10623","groups":[2],"key":""},{"id":"12","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10630,"iconUrl":"https://customer.support.travelr.gr/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10630","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[8,9,10,11,13,14]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"3e97e70d-00ee-36ea-becf-de09ad5299e1","appLinkName":"","appLinkUrl":"","spaceKey":"HOWTO","spaceName":"How to","spaceUrl":"","isServer":false},"labels":[],"projectKey":"TCS","serviceDeskId":2,"kbLinkDomainURLs":["https://customer.support.travelr.gr","https://tetractys.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyODVmNjlhMS05NWEyLTRiMTktODUyZi1lZDk3MjcyNzY0MzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTIyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjcxNTcyMTcsIm5iZiI6MTc2NzE1NjAxNywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.Jc0IEnlB6DGW49aBq34boyjb1bqXtAGeqULfjTJlUiA","targetCollection":"upload-project-10122","endpointUrl":"https://api.media.atlassian.com","clientId":"285f69a1-95a2-4b19-852f-ed9727276434","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"9e4dcc0c-b419-4d6d-bcf0-e3805eb1944f","name":"Use App Admin","description":"How to articles related to the Django Admin Operator Options","categoryUrl":"https://customer.support.travelr.gr/servicedesk/customer/portal/2/topic/9e4dcc0c-b419-4d6d-bcf0-e3805eb1944f","lastUpdated":"1764872250641","createdAt":"1764869980413"},{"id":"3f112d94-58fb-45ea-8ced-02ef744ee6a9","name":"Use App","description":"Tutorials on how to use the app. ","categoryUrl":"https://customer.support.travelr.gr/servicedesk/customer/portal/2/topic/3f112d94-58fb-45ea-8ced-02ef744ee6a9","createdAt":"1764872195344"}]}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://tetractys.atlassian.net/wiki","kbLinkDomainURLs":["https://customer.support.travelr.gr","https://tetractys.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=tetractys","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"5dd2ae668af0f3c5028ae2e2c29d5205d7884d82_lout","baseUrl":"https://customer.support.travelr.gr/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://tetractys.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"285f69a1-95a2-4b19-852f-ed9727276434","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"c696912cb96c423c9048a03156c0c299","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://tetractys.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}